At kinggroup, we believe gambling should be fun, controlled entertainment. We provide a range of tools and resources to help you play responsibly and maintain balance in your life.
All these tools are available free of charge in your account and can be activated at any time without waiting for approval.
Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, your account will not accept further deposits within that period — even if you wish to do so.
When your set loss limit is reached in a session or period, our platform will automatically stop your gaming session to prevent further losses.
Limit your playing time in a single session. Our platform will send a warning when the time limit is nearly reached and stop the session when the limit is met.
Need a break? Activate the temporary break feature to suspend your account for anywhere between 24 hours and 30 days. During the break period, you will not be able to log in or make any transactions.
For long-term protection, the self-exclusion feature allows you to permanently close your account or suspend it for an extended period. Our team will assist you through this process with full dedication.
Track your betting history and spending patterns through your comprehensive account dashboard. Clear information helps you make smarter decisions while playing.
Responsible gaming is more than just a slogan — it is a mindset and a practical approach to gambling. For most people, playing on a platform like KingGroup is a way to have fun, enjoy the excitement of betting, and spend their leisure time. But like any form of entertainment that involves money, it is important to set limits and stay in control.
Kinggroup was founded with a clear philosophy: our platform exists to deliver a quality entertainment experience, not to exploit players. That's why we invest seriously in responsible gaming programs, far beyond what industry standards require.
One of the core principles of responsible gaming is understanding that gambling is entertainment — not a method to generate income, pay off debts, or resolve financial problems. Every game at KingGroup is designed with a house edge, which means that over the long run, the platform will make a profit. This is no secret — it is the foundation of how this industry works.
Players who understand this will approach gambling in a healthier way: setting a budget they can afford to lose, enjoying the experience itself, and stopping when that budget runs out without trying to "chase" losses.
Kinggroup encourages all players to practice the following five principles in every gaming session:
Kinggroup takes seriously the obligation to ensure our platform is only accessed by individuals aged 18 and above. Our KYC verification process requires valid identification documents before players can deposit or withdraw winnings. This is a step we will not compromise to protect young people.
If you suspect that someone under the age of 18 is using a KingGroup account — whether your own or another account — please contact our support team immediately. We will take prompt action to investigate and close the account in question.
All self-control tools at KingGroup are free and instantly available in your account settings. No approval wait time or fees are required to activate them.
Activating self-control tools on our platform is easy. Log in to your account, go to "Account Settings" and select "Responsible Gaming". From there, you can manage all limits and self-control settings in one place. Deposit and loss limit changes take effect immediately, while self-exclusion requests are processed within 24 hours.
It is important to understand that reducing a limit you have already set requires a 24-hour cooling-off period before the change takes effect — this is a protection mechanism specifically designed to prevent impulsive decisions during a playing session.
You feel the need to gamble more to get the same "thrill" as before.
You try to "win back" lost money by betting more — this is called "chasing losses".
Gambling is starting to affect your relationships with family, friends, or your work performance.
You hide your gambling activity from loved ones or lie about the amounts wagered.
You keep gambling even when you don't have enough money or use funds meant for other needs.
You feel anxious, irritable or depressed when you can't gamble.
If you recognize the signs above in yourself or someone you care about, asking for help is a sign of strength, not weakness. kinggroup is ready to help you take the first step.
We are committed to not sending promotional offers or advertisements to players during their break or self-exclusion period. Your decision to take a break is final and we respect it fully.
Four simple steps to activate your self-protection within the kinggroup platform.
Access your kinggroup account via the Login button at the top of the platform.
Click the profile icon and select "Account Settings" from the displayed menu.
Find the "Responsible Gaming" section and select the control tool you want.
Enter the appropriate limit and confirm. Deposit and loss limits take effect immediately.
Need help activating self-control tools? Our live chat support team is available 24/7 to assist you. We will never question or try to talk you out of your decision to set limits or take a break.
Here are answers to the most frequently asked questions by kinggroup players about responsible gaming and self-control tools.
Have a question not answered here? Contact our support team via 24/7 live chat. We're here to help.
These aren't just words — every commitment has been implemented and can be verified on our platform.
All games at KingGroup use an independently audited RNG (Random Number Generator). The Return to Player (RTP) percentage of each game is clearly stated so you know exactly what you are playing. No manipulation, no tricks.
All KingGroup customer support staff receive specialist training in identifying signs of problem gambling and how to respond to players who need help in an empathetic and non-judgmental way.
Kinggroup is committed to not using misleading advertising or promotions, making unrealistic promises or targeting vulnerable players with offers that may harm them.
Our system continuously monitors gameplay patterns. Players showing signs of problem gambling will be proactively contacted by our team to offer assistance and information about available self-control tools.